ICT Strategy and Governance

Dates:

• 28 October - 1 November 2024 - London (£2,650)
• 16 - 20 June 2025 - London (£2,850)
• 3 - 7 November 2025 - London (£2,850)

Course Outline

An organisation’s ICT strategy must be linked to its corporate future vision through systematic analysis of the business environment. Transformational change often means taking on increasingly large and complex ICT project portfolio, innovative initiatives and the latest digital services – and increasing concerns around the risk of project failure, service availability, and security breaches.

This course examines the rationale for ICT strategy and the reasons why an organisation might need a governance framework. The key areas explored include: market trends that could enable or disrupt an organisation’s services; the impact of digital technology changes on human capital; and key issues, risks, constraints and cost implications associated with modern technology choices and ICT service provision.

Delegates will learn how to create a robust ICT strategy and how to implement it. They will also explore well-established assurance techniques and critical governance structures and roles.

Course Objectives: 

On completion, you will be able to:

• Develop an ICT strategy aligned to organisational strategy
• Describe different types of ICT governance frameworks and the support they provide
• Create a risk management plan covering ICT projects, services and security
• Engage and manage internal and external ICT stakeholders
• Provide project assurance and maintain project control
• Describe remedies for a poorly performing ICT programme or project

Key Topics

• Strategic analysis of your business environment
• Aligning ICT strategy with your organisation’s objectives
• Implementing ICT strategy through portfolios and projects
• Governance and oversight and the role of the CIO (Chief Information Officer)
• Making change happen – how to overcome resistance and deliver
• Agile project management techniques in practice
• Assurance methods – strategic review techniques
• Benefits realisation tools

This is week two of The Mastering Project Management, ICT Strategy and Governance Toolkit.