NewICT Strategy, Governance and Artificial Intelligence Opportunities Toolkit

Dates:

• 16 - 27 June 2025 - London (£4,750)
• 3 - 14 November 2025 - London (£4,750)

This two-week programme combines:

• ICT Strategy and Governance
• Artificial Intelligence: Essentials, Strategy and Practical Applications

An organisation’s ICT strategy must be linked to its corporate future vision through systematic analysis of the business environment. Transformational change often means taking on increasingly large and complex ICT project portfolio, innovative initiatives and the latest digital services. As Artificial intelligence (IA) constitutes a major component of the digital technologies that are transforming public and private sector business practices, it is essential for organisations to understand the emergent opportunities and risks and develop their capacity to effectively harness, manage and oversee these new technologies and ICT initiatives.

This course examines the rationale for ICT strategy and the reasons why an organisation might need a governance framework; and it explores the key factors involved in a transformation process which entails the strategic adoption of AI and related digital technologies. Key areas explored include: market trends that could enable or disrupt an organisation’s services; the impact of digital technology changes on human capital; effective digital project management; legal and regulatory considerations; and key issues, risks, constraints and cost implications associated with digital technology choices and ICT service provision.

Delegates will learn how to create a robust ICT strategy and how to implement it. They will explore well-established assurance techniques and critical governance structures and roles. Delegates will examine a range of practical applications of AI and how they are enhancing services and product offerings and bringing improvements in performance and efficiency. Crucially, they will also explore the potential for AI applications within their own organisation context.

Course Objectives

On completion, you will be able to:

• Develop an ICT strategy aligned to organisational strategy
• Describe different types of ICT governance frameworks and the support they provide
• Create a risk management plan covering ICT projects, services and security, and engage and manage internal and external ICT stakeholders
• Provide project assurance and describe remedies for a poorly performing ICT programme
• Understand the evolution of the digital age and articulate key components of AI and related digital technologies
• Outline the strategic modalities and competencies needed to utilise AI technologies for strategic advantage and derive benefits from digital transformation
• Appreciate the requirements of digital services regulations and the implications of AI adoption for internal control and audit procedures
• Adapt risk management processes to AI and emergent digital age risk
• Outline governance processes needed to establish effective cybersecurity measures

Key Topics

• Strategic analysis of your business environment
• Aligning ICT strategy with your organisation’s objectives
• Implementing ICT strategy through portfolios and projects
• Governance and oversight and the role of the CIO (Chief Information Officer)
• Making change happen – how to overcome resistance and deliver
• Agile project management techniques and benefits realisation tools
• Assurance methods – strategic review techniques
• Benefits, limitations and practical applications of AI – sector examples
• Legal and regulatory framework for AI and implications for auditing
• Digital transformation and AI strategy formulation
• Governance arrangements for digital transformation projects
• AI project implementing modalities, risk management, and legacy integration
• Nature and sources, and mitigation measures of risks in the digital age