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Wicked Problems and the Complex World
The modern world is fast-paced and dynamic, and approaches that used to work for us don’t work anymore. Some issues are just too complex, too subject to unpredictable influences, how can leaders ensure these issues are addressed effectively?
Wicked Problems and the Complex World course will examine the complex and ambiguous world that we live and work in, and practice developing effective responses to these challenging situations. This course is from our Leadership & Management series. At the Civil Service College, we tailor our courses to each attendee’s role and organisation, ensuring that each participant gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.
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Key Training Features:
- “Wicked” versus “Tame” problems
- Traditional “mechanical” thinking versus a systems-based approached
- How to lead through complexity and ambiguity
- The importance of connecting with people in all parts of the system
- Using insights from neuroscience to consider how basic human drivers affect how people work together
Who Can Attend:
This course is suitable for current leaders, board members, senior executives, senior managers, line managers with challenging teams and anyone who aspires to take on a leadership role. This is especially useful for those tasked with leading complex cross-cutting projects.
Learning Outcomes:
Participants will be able to recognise the nature of their own ‘wicked’ challenges and apply techniques to inspire, engage motivate and lead others when the way ahead is unclear.
View course outline
Summary
Duration
10:00 - 16:00
Price
Available to be delivered In-House. Contact us for a quotation.
Location
Face to face or virtual
In-House Option
This course is available In-House and can be tailored to meet your individual training requirements.
EnquireLead Trainer
Angela Blacklaw
Angela has a broad range of experience working in and providing training for the public sector. Her expertise covers; communications, leadership, talent management and more.
Read BioAngela Blacklaw
Angela has years of senior expertise in personal and organisational development, leadership, change, wellbeing and resilience, operating at both strategic and practitioner level. Questioning and curious, she often brings an alternative perspective and encourages others to see things differently too.
Following 20 years of supporting individual and organisational learning and change in the civil service, latterly as Head of Talent Development in the Department of Health, Angela quickly built a reputation for solid delivery. In that time Angela has worked as an associate for respected consultancies such as Ernst & Young, Korn Ferry and the Civil Service College and is a member of the faculty of the NHS Leadership Academy. She has worked with clients from varied backgrounds including civil servants, scientists, analysts, musicians, High Court Judges and healthcare practitioners at all levels.
Her core specialisms include:
- Building warm, honest and challenging coaching relationships, enabling people to achieve more than they thought possible;
- Expertise in leadership and talent development, change, wellbeing and resilience;
- Designing and facilitating powerful and memorable learning experiences;
- Enabling people to learn the skills to support and challenge others.
Angela is a Fellow of the Chartered Institute of Personnel and Development and an Accredited Time To Think® Facilitator. She also holds a Certificate in Organisation Development, and a Master of Science in Human Resources.
Qualifications:
- Fellow of the Chartered Institute of Personnel and Development
- Certificate in Organisation Development from the NTL Institute
- Accredited Time To Think® Facilitator
Courses
In-House Training
Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.
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